Position Summary
The IT Systems and Network Engineer at Egis Group, under the governance of IOP service, will be responsible for overseeing the design, implementation, and maintenance of our IT infrastructure, with a specific focus on network architecture and system administration. This role requires a deep understanding of networking principles, system administration best practices, and a proactive approach to customer care and support.
Qualifications
· Skill: 5 years studies (Engineer) in Computer Science, Information Technology, or a related field.
· Skill: French spoken would be a bonus
· 10 years of experience in IT systems and network engineering roles, with demonstrated expertise in network architecture and system administration.
· In-depth knowledge of networking protocols, technologies, and architectures, including TCP/IP, DNS, DHCP, VLANs, routing, and switching.
· Hands-on experience with network equipment and technologies from leading vendors (ARUBA, FORTINET, AZURE).
· Proficiency in system administration tasks, including server deployment, configuration management, and troubleshooting (WINDOWS, LINUX, AZURE).
· Proficiency in DBMS administration tasks, creation, configuration, and troubleshooting (MS SQL Server, MariaDB, PostgreSQL, MySQL)
· Proficiency in Middleware administration tasks, configuration, and troubleshooting (Java, IIS, Apache)
· Strong understanding of cybersecurity principles and best practices, with experience implementing security controls and risk mitigation strategies.
· Hands-on experience of ITSM tools (ServiceNow would be appreciate)
· ITIL v4 certification would be a bonus
· Users’ satisfaction centric.
· Excellent communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders at all levels of the organization.
· Proven track record of delivering high-quality customer support and service excellence in a dynamic and fast-paced environment.
· Relevant certifications would be appreciated and are highly desirable.
Key Responsibilities
Technical tasks
Network Infrastructure Management
· Maintain, implement, and manage the company's network infrastructure, including LAN, WAN, WLAN, and VPN connections.
· Ensure network reliability, performance, and security through the implementation of best practices and industry standards of Egis.
· Monitor network traffic, analyze data, and implement optimizations to improve efficiency and resource utilization.
System Administration
· Administer and maintain servers, storage systems, and virtualization environments, ensuring optimal performance, availability, and security.
· Perform routine maintenance tasks, such as patches and updates, to minimize downtime and mitigate security risks.
Middleware and Databases Administration
· Administer and maintain our DBMS, ensuring optimal performance, availability, and security.
· Administer and maintain our Middleware tools, ensuring optimal performance, availability, and security.
Network Security
· Implement and maintain security measures, including firewalls, intrusion detection/prevention systems, and endpoint protection solutions, to safeguard against cyber threats and unauthorized access in compliance with Group rules.
· Participate to regular security audits, vulnerability assessments, and penetration testing, under the governance of EGIS Digital IS & IT IOP and whit the Help of our SOC (Security Operation Center) to identify and address potential vulnerabilities and weaknesses in the network infrastructure.
Backups
· Ensure backup (servers and network) and regularly test our backup solutions.