EGIS vacancy search engine

IT ECECUTIVE/USER SUPPORT M/F


Vacancy details

General information

Organisation

Egis is a global consulting and engineering firm working in construction, transport and mobility services. Our mission: create and operate intelligent infrastructure and buildings to further the transition to a low-carbon economy and contribute to more balanced and sustainable territorial development.
To support our growth dynamic, we offer a wide variety of career opportunities in more than 120 countries.
Joining our Group and its 16,000 employees means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.

  

Reference

2022-5101  

Position description

Job title

IT ECECUTIVE/USER SUPPORT M/F

Contract type

Permanent contract

Job description

Desktop Support Engineer to to provide technical assistance to users, proficient in  install, upgrade and troubleshoot hardware and software systems.

should be computer-savvy and enjoy supporting end users, To succeed in this role, one should have a problem-solving attitude along with the ability to give clear technical instructions, should also be familiar with remote troubleshooting techniques.

ensure prompt and accurate customer service and increase users satisfaction.

Profile

Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners  Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions  Excellent problem-solving and multitasking skills Customer-oriented attitude

preference for who have experience  working on Server Side technologies.


BSc/Btech/Diploma in Computer Science or relevant field

Position location

Job location

Asia, India

City

Gurugram

Candidate criteria

Minimum level of education required

3-Diploma of Higher Education / Associate’s Degree / BTEC Higher National Diploma

Minimum level of experience required

2-5 years

Languages

English (2- Elementary)