EGIS vacancy search engine

Customer Care Employee - Ostrów Wlkp. (Poland)


Vacancy details

General information

Organisation

Egis is a global consulting and engineering firm working in construction, transport and mobility services. Our mission: create and operate intelligent infrastructure and buildings to further the transition to a low-carbon economy and contribute to more balanced and sustainable territorial development.
To support our growth dynamic, we offer a wide variety of career opportunities in more than 100 countries.
Joining our Group and its 16,000 employees means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.

  

Reference

2021-3456  

Position description

Job title

Customer Care Employee - Ostrów Wlkp. (Poland)

Contract type

Fixed term contract

Contract duration (in months)

6 months (possible move to permanent contract)

Business Unit specific context

 

Who is Easytrip Transport Services?

 

Easytrip Transport Services, part of Egis, is a dynamic company which offers you the opportunity to work in a rapidly expanding international organization, in an enthusiastic team.

 

With a wealth of 30 years wide knowledge and presence in the international transport sector, our aim is to facilitate day to day journeys, providing convenience, choice and competitive pricing on a broad range of services (from mobility to financial services).

 

Check our website: www.easytrip.eu

 

 

Job description

For the Customer Care & Inside Sales Department in Ostrow (Poland) we are looking for a new colleague. In this position you will be responsible for the processes related to the services we provide to our customers, like:

  • Activation of toll contracts and On Board Units (OBU's) and fuel cards
  • Process mutations of OBU's and fuel cards
  • Shipping and monitoring OBU's and cards
  • Support the Sales Team
  • First point of contact for our customers
  • Promote sales of our services

 

You will communicate on a daily basis with our customers and channel partners, and of course internally with the different colleagues from the other departments.

Profile

 

What do we expect from you:

 

  • Minimum 2 years relevant work experience (B2B Customer Care)
  • Customer oriented
  • Excellent communication skills, both verbal and written
  • Accurate and analytical
  • Pragmatic and solution oriented
  • Good computer skills, MS-Office, CRM systems and reporting tools
  • Additional European languages are considered a plus

 

Are you the team worker, with passion for service and building relationships with customers? Do you feel at home in a multicultural and dynamic working environment, than this position is made for you!

Position location

Job location

Europe, Poland

City

Ostrow Wielkopolski

Candidate criteria

Minimum level of education required

2-A. Level / High school Diploma / 12th Grade

Minimum level of experience required

2-5 years

Languages

  • Polish (6- Native language)
  • English (3- Independant - Business fluent)