Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 16,000 employees in over 100 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.

In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet.

The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it’s a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly. 

We’ve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen, operate and maintain the M25 under a 30-year contract and it is important that we deliver extensive amounts of work with as little impact as possible so notifying people of these works is crucial. We’re always looking for new ways and improvements in communication so we are looking for a part time Scheme Communications Assistant to join the communications team and work with a wide variety of people. 

Key responsibilities:

• Support scheme communications manager in the development of scheme communications strategies  
• Draft communications materials including letters, leaflets, and e-mails.
• Updating Customer Relationship Management database
• Attend calls/ meetings to gather information and build relationships with internal colleagues and our customers.
• Arranging and attending Public Information Events
• Analyse customer data to feed into scheme communications activity
• Monitor e-mail inbox

About you:

• Experience in a communications role, ideally within customer liaison, press office, or similar discipline
• Strong written & verbal communication skills
• Experience of drafting letters and communications for clients such as National Highways
• Attention to detail, high degree of accuracy.
• Ability to liaise with external stakeholders such as local authorities and businesses.

Part time role: Can be worked as 3 days or hours can be split across the week to fit in with school runs etc

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Actively collects customer information and uses it to improve services and solutions. Manages the experience of customers to ensure positive relationships are established and maintained. 

Focus on Excellence: Willing to go the extra mile to exceed expectations. Continually searches for ways to add value and take performance to the next level. 

Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders. Proactively builds knowledge through sharing knowledge, ideas, and expertise with others. 

Respect: Recognise and value our customers and people by encouraging and engaging. 

Trust: Be open and honest with all our customers and each other, reliable and predictable (no surprises) and approach everything we do with a ‘can-do’ attitude.

Diversity & Inclusion:

We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.