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Operations and Maintenance Manager

Vacancy details

General information


Egis is a global consulting and engineering firm working in construction, transport and mobility services. Our mission: create and operate intelligent infrastructure and buildings to further the transition to a low-carbon economy and contribute to more balanced and sustainable territorial development.
To support our growth dynamic, we offer a wide variety of career opportunities in more than 100 countries.
Joining our Group and its 16,000 employees means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.




Position description

Job title

Operations and Maintenance Manager

Contract type

Permanent contract

Business Unit specific context

The MENS’ BU (Project structuring, Operation and New Services) is one of the world leaders in the financial project structuring of PPP projects, as well as in the operation of infrastructures and services. In the road sector, Egis operates and maintains 44 roads and highways, including civil structures such as bridges, viaducts and tunnels. Through 28 operating companies, Egis employs more than 9,300 people in more than 20 countries, i.e. nearly 4,400 km.
In the airport sector, our BU operates, maintains and develops a network of 17 airports around the world, handling more than 30 million passengers and 330,000 tons of freight per year.
The MENS’ BU also offers a wide range of services for its customers such as electronic toll collection, interoperability and on-street parking management.

M25, one of our flagship projects!

Egis and our joint venture partners have formed Connect Plus Services (CPS), which is the company responsible for managing one of the busiest motorways in Europe through Highways England's largest Design build Finance operate (DBFO) contract. With over 600 people working across CPS and the contract running to 2039, this is a great opportunity to build an important part of your career on a major highways project.
On the M25 and other international Egis projects, our teams have extensive opportunities to develop diverse ranges of expertise and experience whilst contributing to the successful delivery of key services across different sectors of the

Job description

·         Responsible for the delivery of Zero Harm objectives

·         Ensure achievement of performance targets

·         Ensure the safe and efficient management and delivery of maintenance & operations activities including emergency response and winter operations through the supervisors and team leaders. Participate in the rotas as required for both silver command and winter maintenance.

·         Ensure compliance to systems, processes and procedures in accordance with the business management system

·         Ensure risks are identified, managed and mitigated

·         Ensure that arrangements are in place for Shift Managers to be able to check the training that has been given to the workforce and monitor implementation

·         Reporting of management information associated with the operations and maintenance activities

·         Supporting the Service Delivery Manager in his/her responsibilities and colleagues in their areas of the business

·         Ensure regular internal and external communication including the cascading of information,  promoting a culture of openness in the team

·         Procurement from within the approved supply chain and management of their activities and performance

·         Carry out regular inspections of site / depot activities and ensure the delivery of the inspection regime, reporting both good practices and short falls

·         Ensure that sufficient and competent resources are available and managed efficiently for maintenance and operations activities within the assigned areas of responsibility

·         Visible leadership to motivate the team to achieve targets and optimise their performance and contribution

·         Accountable for the delivery of the operations and maintenance activities within the assigned areas of responsibility the annual allocated financial budget and commercial targets

·         Ensure the delivery of Sustainability targets

·         Develop talent and ensure succession plans are in place

·         Efficient management of depot facilities

·         Ensure the safe and efficient management of vehicles, plant and equipment

·         Ensure that controls in place are managed to enable the safe deployment of our workforce including direct employees and supplied workers

·         Accountable for the delivery of the annual maintenance programme. Participate in the development of the plan to ensure it is accurate and achievable.

·         Responsible for the management of direct reports and their teams

·         Identify opportunities for continuous improvement in the way the service is delivered

·         Ensure that direct reports understand their accountabilities and targets and regularly monitor progress and manage performance

·         Deliver briefings as required and monitor standard of those being delivered by direct reports





·         HNC/HND (or equivalent)

·         Appropriate CSCS qualification

·         Experience in the delivery of a highways maintenance operations or similar transferable experience

·          Team leadership and management experience driving performance and productivity

·         Strong communication and stakeholder management skills

·         Strong customer focus and service delivery mindset

·         Project management experience

·         Commercial understanding and budgetary control experience

·         Understanding of lean principles

·         Understanding of Health & Safety legislation

Position location

Job location



Leatherhead/Dartford or South Mimms

Candidate criteria

Minimum level of education required

4-Bachelor of Arts / Bachelor of Science

Minimum level of experience required

2-5 years