The Hardware Technician’s role is to support and maintain Fixed Operating Equipment and IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading all hardware and equipment while ensuring its optimal performance.

The Hardware Technician’s will also troubleshoot problem areas promptly and accurately, and provide end-user training and assistance where required.

Knowledge & Experience

• Hands-on hardware troubleshooting experience.
• Ability to operate tools, components, and peripheral accessories.
• Able to read and understand technical manuals, procedural documentation, and OEM guides.
• Strong written and oral communication skills.
• Understanding of the organization’s goals and objectives.
• Self-motivated and directed.
• Keen attention to detail.
• Analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to work in a team-oriented, collaborative environment.
• Strong customer-service orientation.

Minimum Qualification:

• Associate degree in a computer-related field, or associate study with 1 year experience, or 2 years of experience.
• Proven attention to detail.
• MS Office (Outlook, Word, Excel) – basic level.
• Adherence to work schedule.

Additional Requirements:

30-day no-absence policy upon hire

EGIS is an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes within the EGIS Group. Applicants who do not hear from us within 8 weeks from the date of application may consider their applications unsuccessful and their information will be destroyed within 12 months of receipt.